auto glass repair in Orange
Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
We showed up for our appointment along with the staff members was welcoming, welcoming and bought correct to operate. They ended up comprehensive and Qualified and looked as if it would treatment about The client knowledge. The store and lobby were being clean and cozy with absolutely free coffee, WiFi and TV.
My windshield experienced a crack along the passenger facet. The tech broke my windshield taking it off just to see the glass he experienced wouldn't in shape my car or truck. It took months prior to I was ready to get my vehicle repaired.
My insurance coated the price of the substitution, so I am unable to touch upon worth. And nevertheless the get the job done was terrific and well timed, customer care is usually significant during the service business... I was also asked to electronically indicator for, what I had been told, "permission for auto inspection" on a smart product. (The entire display screen was a signature pad). A moment afterwards I obtained an electronic mail with an index of pre-existing harm to my motor vehicle. I Definitely know that this is a important precaution for almost any business prior to rendering a assistance. On the other hand, signing for "authorization" and then a couple of minutes later receiving an e mail alerting me that I concur With all the famous damages was shocking and unpleasant. I come to feel it would be much more conducive to excellent customer treatment being a lot more honest with the things they are signing and to point out this record prior to possessing them indicator. The tech, Ziad that served me was extremely apologetic (this isn't his fault, it's a procedural issue). I am quite pleased with the operate he did and he supplied exceptional customer service.
He scheduled me the subsequent working day as well as tech came to my warehouse and replaced the broken windshield.
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Only to get a phone call that windshield repair near me they don't have a windshield for my automobile. Once i got there and confirmed this , The person driving the counter requested if you will find just about anything he could do ? Definitely ? How about find out how to run a company . When appointments are made , be sure to contain the product or service . And remove Individuals lame commercials . These are a lie !
These consumers are Amazing :) My GF informed me to return listed here to get a 12pm appointment. They texted me directions, experienced a fantastic cost (my Honda In good shape windshield was underneath $two hundred), did the perform in beneath an hour or so, experienced some sweet plus cozy couches AND even though a few of us ended up waiting around they even manufactured popcorn and served it :)
@safelite not just did the safelite male replace my windows, he cleaned all four of my other windows and my rearview....how brilliant
Ashley B. said "Taking my vehicle to Rosie's is a terrific decision and I…" go through more People also seen
Also, I just read through again on some yelp evaluations that they provide a AAA discount. I want they might have asked me that when I was paying out for the reason that I do have AAA.
It took 5 appointments to acquire my window replaced, and it however isn't carried out read more ideal. They introduced the wrong piece 3 times. They didn't even clearly show up in the future once they ended up scheduled to. They weakened the paint on my auto, by scraping every one of the way by it and exposing bare metallic in multiple locations, and peeled absent clear coat in One more location near the window. Soon after leaving me that has a piece of plastic taped more than the window for nearly every week (And anticipating me to drive my family around in it like that), they at last bought a window in.
After having an awkward math dialogue Using the receptionist.. she says that she can decrease the cost down the $35 and that "it's no difficulty". She repeats that twice in fact. Then takes it back again Which she actually won't be able to give me that huge of a reduction, but can reduced it $10. Allow me to just add that I failed to even request a reduction, I just preferred a proof on how The mathematics and fees produced feeling. So from $245 she discounted $10... then stated she had to cost me An additional $five for utilizing credit rating. As of at the moment my financial institution statement claims a charge of $235 though... which I recognize is the amount of I ought to have been billed to start with as opposed to the $245 if their Yelp price cut of $35 was subtracted from the claimed authentic price of $270. To generally be genuine, by the top of that discussion, I had been in excess of it and just needed to leave so I paid out.